At Gloov Up, we respect your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data, as well as our refund and data management practices.
1. Information We Collect
Personal Information: Name, email, phone number, and business details you provide.
Non-Personal Information: IP address, browser type, and usage data.
Cookies: Used to enhance your browsing experience.
2. How We Use Information
We use your data to:
– Provide and improve our services
– Communicate with you
– Analyze website performance
3. Sharing Your Data
We do not share your personal information with third parties unless necessary to deliver services or required by law.
4. Data Security
We employ industry-standard security measures to protect your personal data from unauthorized access. In the event of a data breach, Gloov Up will take full responsibility for addressing and resolving the issue.
Refund and Data Policy
1. Refund Policy
Design Dissatisfaction: Refunds are **not provided* for dissatisfaction with the design or aesthetic choices.
Project Deletion: If a project is deleted due to an error on our side, a refund may be issued with a **28-42% reduction* based on the time spent on the project. This refund is only available if requested *within 14 days* of project completion.
2. Ownership and Use of Design
The completed project, including its source code, remains the *property of Gloov Up*.
– Gloov Up reserves the right to use the website design and related ideas for initiating new projects or in promotional materials.
3. Data Leakage
In the unlikely event of a data leak, Gloov Up takes *full responsibility* and will promptly address the situation to ensure minimal impact on affected parties.
4. Customer Rights
You can request access, modification, or deletion of your personal data at any time by contacting us at [Contact Email].
5. Changes to the Policy
We may update this policy as needed. Please review it periodically.
For any inquiries, please contact us at info@glooveup.com.
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This policy clearly communicates Gloov Up’s stance on privacy, refunds, and data management in a concise manner.